Privacy Policy

Your privacy is important to us. At Ticotrekker (https://www.ticotrekker.com), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and use our shuttle services.

Information We Collect

We collect personal information only when necessary to provide our services. This may include:

  • Contact information (name, email, phone number)
  • Travel preferences and bookings
  • Feedback or inquiries submitted through our contact forms

We collect this information with your knowledge and consent, and we will explain why we collect it and how it will be used.

How We Use Your Information

We use the information we collect to:

  • Process your shuttle bookings and reservations
  • Provide customer support and respond to inquiries
  • Improve our services and website experience
  • Send you relevant updates about your bookings or our services
  • Comply with legal obligations

Google Analytics

We use Google Analytics, a web analytics service provided by Google, to analyze how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, referring pages, and time spent on our site. This data is anonymized and used to improve our website’s functionality and user experience.

By using our website, you consent to the processing of data about you by Google Analytics in the manner and for the purposes described above. You can learn more about how Google Analytics handles data by visiting the Google Privacy & Terms.

You can also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On, which is available here.

Data Retention and Protection

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. We implement commercially acceptable measures to safeguard your data from loss, theft, and unauthorized access.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our business (e.g., payment processors). These third parties will only have access to the information necessary to perform their services.

We may also disclose your personal information if required by law, or if we believe such action is necessary to comply with legal obligations, protect the rights of others, or prevent fraud.

Our website may contain links to external websites that are not operated by us. We do not control and are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Request a copy of the information we have collected
  • Withdraw your consent for us to process your data (though this may affect our ability to provide certain services)

If you have any questions or concerns about your personal information or this Privacy Policy, please contact us at info@ticotrekker.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. Please review this policy periodically to stay informed about how we protect your privacy.

This policy is effective as of 1 January 2025.